The security I implemented last week seems to be working however, some websites do not like VPN. Netspend.com is one of them. I logged in one time and was sent code via text and then asked three security questions before I was logged in to work. I then created a ‘virtual card’ on the site and used that card to make an order and pay some bills before the new card came. I logged back in right after ordering with the virtual card and as soon as I tried to log in with VPN on again I was sent a new code via text and when I entered the number the website said my account was blocked and to call the number on the back of my card (good think I still had the old card). After a while on the phone with a few customer services people including an hour on hold I was told their website does not work when using VPN because they cannot verify your location. The solution would be to turn off the VPN and then log in which defeats the purpose of a VPN. I have been doing just that and then turning the VPN back on within a minute and hopefully nobody is trying to monitor my computer during those times.

Another issue is Outlook or more specifically Office 365 applications. When you log into your Microsoft Office 365 applications e.g. Outlook or OneDrive when Excel is accessing the cloud nothing happens. The solution again is to turn off the VPN let Outlook or Excel sign in and then turn the VPN on and you are in business.

Another application not working correctly with VPN is Unity3D. When you try and load a project the splash screen will freeze. Again, the solution is to turn off VPN and once the project loads turn VPN back on.

All these items having issues with NordVPN is a hassle, but the security is worth the hassle. Additionally, what makes this more frustrating is this is a known issue with ALL the sites and applications I have mentioned, and no effort has been made to rectify the situation.

All other financial sites I use seem to work with NordVPN simply fine if you enter the code you are sent.